Shipping Policy

 

Shipping & Delivery Information

At Ellington & Co., we are committed to ensuring a smooth and satisfying shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing Time

Once your order is placed, we require 1 to 3 working days to process it.

  • Orders placed during the week are typically processed within 1 business day.

  • Orders placed on Friday evenings or over the weekend may take slightly longer due to non-working days.

Delivery Time

After processing, your order will be dispatched and delivered within an average of 8 to 12 working days.
We work diligently to ensure timely delivery, but please note that external factors (such as customs or logistics delays) may occasionally impact delivery times.

Shipping Costs

We are pleased to offer free shipping on all orders—always.
There is no minimum order value required. This is our way of thanking you for choosing Ellington & Co.

How to Place an Order

Ordering from Ellington & Co. is simple and secure:

  1. Select Your Product
    Browse our product pages and choose your preferred item and variant. Click the black “Add to Cart” button.

  2. Review and Proceed
    When you’re ready, click “Proceed to Checkout”. On the checkout page, you’ll be asked to enter your shipping information—please ensure all details are correct.

  3. Shipping Overview
    On the shipping page, you can verify your address details. Shipping is completely free, and we handle all delivery costs.

  4. Secure Payment
    Proceed to payment by clicking “Continue to Payment”. All transactions are protected with SSL encryption, ensuring a safe and secure payment process.

    We offer the following payment options:

    • Credit Cards (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Sofort (Immediate transfer)

  5. Complete Your Order
    Once you select your payment method, click “Complete Order”. You’ll be redirected to your chosen provider to finalize the transaction.
    If you encounter any issues, our customer service team is always ready to assist you.

Shipping Process

After placing your order, it will be processed and shipped as quickly as possible. To maintain fair and competitive prices, we consolidate orders and ship them in batches once we reach our shipment threshold. We appreciate your understanding as we work toward a more sustainable and efficient logistics process.

Note: Due to high demand and occasional global events (such as the COVID-19 pandemic), delivery times may be slightly extended. We appreciate your patience and understanding during such times.

If you need your order dispatched urgently, please contact us via email. Our customer care team will gladly look into the best possible solution for you.

Need Help?

If you have any questions or concerns regarding your order, our customer service team is here to help. Please don’t hesitate to get in touch at:

📧 support@ellingtonfashion.com

Thank you for shopping with Ellington & Co. – where elegance meets convenience.